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Join our team

Work with us

Dementia Support Hampshire & IOW is a small independent charity that provides emotional support, information, and signposting for people living with dementia and their families in Hampshire and the Isle of Wight.

We are a small team of staff and volunteers, who work hard to improve the lives of people living with dementia in our local communities. If you’d like to join our team, please see below current opportunities.

Thanks to a new partnership with SGN we are expanding our services during 2024 and are looking to appoint two Dementia Support Workers to visit people living with dementia in their home to provide information about dementia, care and support pathways, community support, benefits and energy advice.

Dementia Support Worker - Isle of Wight

The role is part-time – 16 hours per week/4 hours per day Tuesday-Friday, on a 12 month fixed term contract renewable for a second year subject to us achieving our objectives.

The main duties of the role will be to manage your own caseload to visit people in their home or to meet with them in the community, to provide information and help them to to access services and benefits based on their own personal needs. You will also arrange information days in the community and attend community events to raise awareness of the service.


– Effectively plan to ensure that you are managing your own caseload.

– Provide support and guidance to clients, including signposting to appropriate services at the right time in their dementia journey; practical help to apply for relevant financial support/benefits; emotional support by providing a listening ear.

– Educate and inform individuals about available resources and services, provide fuel debt advice and assist with sign up to the Priority Services Register and other energy safeguarding support schemes

– Collaborate with internal and external professionals to coordinate access to services to ensure the best possible outcomes for individuals

– Advocate for individuals and help them navigate the health & social care system

– Update our CRM (database) to ensure all actions and outcomes are recorded


– Good problem solving and decision-making skills and the ability to prioritise and plan your work

– Lived experience of dementia through caring for a loved one would be an advantage, or experience of working with/caring for people living with dementia or vulnerable adults.

– Experience in filling in forms to claim benefits/blue badges would be advantageous.

– Strong communication skills, both written and verbal, to effectively interact with individuals and their families, community health professionals, community partners, staff and volunteers

– Understand the importance of data collection and the need to evidence impact, as well as experience of using a CRM (database)

– Ability to work independently as well as part of a team

This position requires a compassionate individual who is dedicated to making a positive impact on the lives of others. The Dementia Support Worker role will play a vital role in helping individuals access the support they need to thrive.

Use of own car is essential. Mileage expenses will be covered.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

The application deadline is 21st May 2024, and we will get back to you week commencing 27th May if you have been successful in securing an interview. The initial interview will be via TEAMS, and shortlisted applicants will be invited to a face-to-face interview. The start date will be as soon as possible.

We are a small team and may not be able to respond to every applicant individually so if you do not hear from us week commencing 27th May then unfortunately you have not been successful in securing an interview. 

Thank you so much for your interest in our small charity.

Job Type: Part-time / Fixed term contract

Contract length: 12 months, renewable subject to funding

Salary: £10,303.00 per year (FTE £24,150)

Hours: 16 per week

To apply, please send your cv and a covering letter to

Volunteer Opportunities

We are looking for volunteers across the whole of Hampshire and the Isle of Wight, with all kinds of skills and experience. Take a look at the roles we have available and if you’d like to find out more, complete the expression of interest form and we will get back to you with more information. After we have had a conversation about the role, you can decide if you’d like to give it a go!

Click here to find out more!